Your technical writer doesn’t need to be an industry expert.
A technical writer doesn’t need previous knowledge of your industry to craft effective documentation.
Knowing more about a subject can be a disadvantage when explaining it to a less technical audience. In these situations, a technical writer shines.
Our training and specialization make us a valuable asset whenever complex topics need to be communicated between professionals with different backgrounds.
Being unfamiliar with the industry and products, helpful content can still be created by:
Analyzing the intended audience.
Asking the right questions.
Following best practices for content structuring and writing.
Steven VanWerkoven, Engineering Manager
“Liam brings his energy, personality, and professionalism to work every day. He is passionate about his work as a technical writer and very skilled. In the 6 months I worked with him, Liam became familiar with our technology and was able to independently create well-formed documents for both technical and marketing purposes. He interfaced with all the team members to gather information, then wrote and completed his tasks with minimal management. I would highly recommend him for any similar positions.”
Jenny Skopliak, General Manager
“I worked alongside Liam as both a peer and in the last three years as a manager. Creating customer loyalty is where Liam excels. His approachable demeanor, combined with his passion for literacy, make Liam a compelling character that easily holds a captive audience, customers and peers alike. He is both knowledgeable and incredibly sincere.
I have no reservations whatsoever in recommending Liam for any task he sets his sights on. It has been a true pleasure to share these past few years with him.”
What's my background?
- 2 years of experience as a technical writer, documenting hardware and software
- Scouted out of my technical writing program at BCIT to start working immediately
- Associate of Arts degree with a focus on social sciences and creative writing
- 3 years of experience as an EFL teacher, supervisor, and curriculum developer
- Understanding of HTML, CSS, structured content (XML), and SEO
- Knowledge of leading technical communication software
- Empathetic and active listener
- Recognized for excellence in customer service
- Proactive attitude
Contact
If you are interested in hiring me, or have any questions about my services or technical writing, I'd love to hear from you.
info@liamblackstock.com
604-561-4511
10 AM to 6 PM Pacific Daylight Time
Please leave a message if I am unavailable.
